FAQ's

No Cost EMI

General

Please check your eligibility under the Eligibility FAQs . Make sure your order value exceeds the minimum purchase price of INR 10,000. No-cost EMI is available on select courses. Please check the course page.

Note: EMI option is not available for Exports/International customers. 

Banks process EMIs within 2-4 days. It may initially deduct the whole money from your credit/debit card and convert the amount (expect down payment) into EMI within 2-4 days.

For EMI purchases using credit/debit card purchases: Contact your bank to close your EMI early, subject to foreclosure fees as per their policy.

No, refunds are not supported on No Cost EMIs.

KSITE does not charge any fee for your orders on EMI (including No-cost-EMI). However, your bank may charge a processing fee. Please check with your bank for charges. Since interest to be charged by the bank will be given as upfront discount on payment, banks charge GST on the interest amount. 

Eligibility

If you are eligible for EMI then you will be able to checkout using the EMI options. Banks determine customer eligibility based on your mobile number and order amount for the requested transaction.

The customer can view the reason for ineligibility and choose to either use a different mobile number for the chosen payment instrument and try again or opt for a different payment instrument/method.

  • Account does not exist
  • User is not approved
  • Expired credit limit
  • Exhausted credit limit
  • Inactive credit limit
  • Minimum amount
  • Maximum amount limit required
Debit Card No Cost EMI

Debit EMI is a new EMI method. The bank won’t block your card and you don’t need the full amount in your account to transact. Your bank will deduct the monthly EMI from your account using the pre-approved overdraft facility. Currently HDFC, SBI, Axis, ICICI, Federal, and Kotak Mahindra offer debit cards EMI.

None. You need not have any minimum balance in your accounts while placing the order. However, you need to ensure that your accounts have sufficient funds to pay the EMI due every month.

You can check your eligibility by sending the SMS – DCEMI last 4 digits of Debit Card number to 56767, from you registered mobile number.

To avail Debit Card EMI you should pass the eligibility criteria set by your banks. The minimum order amount on the Checkout should be ₹5000 (for HDFC and IndusInd debit cards).

No, EMI plans cannot be changed after an order is placed.

No, You need not pay any down-payment amount to avail the Debit Card EMI option.

Kindly refer to the respective course page for the registration date and other details. In case the date is not mentioned or for any other query, contact us.

Other EMI Related Issues

If your question relating to No Cost EMI is not listed in the above FAQ’s then we recommend you to contact your bank. 

Login & Registration

Learner’s accounts are blocked if they try to take more than 3 screenshots in the iOS app.

To unblock an account, write an email to support@ksite.in with the subject ”Request to unblock account”. Make sure to mention your registered email id in the mail.

There could be multiple reasons why you are unable to login into your account. Try the following steps to login.

  • Try to login from the same device you had registered.
  • Check the user id and password again.
  • Try to reset your password by clicking on the ”forgot password” option.

The number of devices one can login from are as follows-

  • web limit – 1
  • app limit –  1

Write an email to support@ksite.in with the subject ”Unable to login”. Make sure to mention your registered email id in the mail.

The steps to register for the courses are –

  1. Login to the ksite.in website.
  2. Select a course as per your requirement.
  3. Click on the ”Enroll Now” button.
  4. Make the payment.

Kindly refer to the respective course page for the registration date and other details. In case the date is not mentioned or for any other query, contact us.